Elevated Privacy Policy

Effective Date: 3 August 2026

Elevated Gym ("Elevated", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information.

Information We Collect

Depending on the services you use, we may collect information including:

Personal Information

Full name
Phone number
Email address
Residential address (where required)
Date of birth
Emergency contact details

Health & Fitness Information

To help us provide safe and effective coaching, you may choose to provide information including:

Medical conditions
Injuries
Exercise limitations
Health questionnaires
Nutrition information
Progress photos
Body measurements
Fitness assessments
Goals and coaching notes

Providing this information is voluntary; however, it may be necessary for us to safely deliver our coaching services.

How We Collect Information

We may collect your information when you:

Submit an enquiry through our website
Complete a Facebook or Instagram Lead Form
Contact us by phone, email or social media
Visit our gym
Register for a membership
Book a trial session
Complete onboarding forms
Participate in coaching or nutrition programs
Use our website
Subscribe to our emails or newsletters

Why We Collect Your Information

We collect personal information so we can:

Respond to enquiries
Contact prospective members
Process memberships
Deliver coaching services
Develop personalised training or nutrition recommendations
Monitor progress
Provide customer support
Send important service updates
Improve our services
Comply with legal obligations

With your permission, we may also send information about promotions, new programs, events or services. You can unsubscribe from marketing communications at any time.

Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information may be stored securely using trusted third-party platforms including membership software, coaching platforms, email providers and secure cloud storage.

Only authorised Elevated staff have access to your information where required to perform their role.

Third-Party Services

To operate our business, we may use trusted third-party providers, including services such as:

Everfit
Meta (Facebook & Instagram)
Google Workspace
Stripe or other payment providers
Email marketing platforms
Booking and scheduling software

These providers may store or process your information in accordance with their own privacy policies.

Cookies & Website Analytics

Our website may use cookies and analytics tools to help us understand how visitors use our website and improve your browsing experience.

This information generally does not identify you personally.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us using the details below.

Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information.

We will only share your information where:

You have provided consent
It is necessary to deliver our services
We are required to do so by law

Your Rights

You have the right to:

Access your personal information
Request corrections
Withdraw consent where applicable
Opt out of marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Elevated Strength and Conditioning

📍 Address: 498 Pascoe Vale Road, Strathmore, 3042

📞 Phone: 0413443927

📧 Email: elevatedstrengthandconditioning@outlook.com

If you have any questions about this Privacy Policy or how your information is handled, please contact us and we'll be happy to assist.